By: Andrew Boardwine, Morning News
FLORENCE, S.C. — Russell Christian, co-owner of Best Service Heating and Cooling Inc., pulled a marble out of his pocket with an inscription on it: “Do unto others as you would have them do unto you.” He said that was the adage his company operates by.
Best Service Heating and Cooling Inc., at 1838 Habersham Square, Suite E, joined ambassadors from the Greater Florence Chamber of Commerce on Tuesday afternoon to celebrate its grand opening with a ribbon cutting.
Russell, who co-owns the company with his wife, Cookie, said he has operated the business for more than 40 years with a location in Columbus, Ohio. After many accolades, including BBB Accreditation in 2014 and being named a 15-time Super Service Award winner by Angie’s List, the Christians looked to expand their business to South Carolina.
“We were looking to increase our footprint and extend our summer,” Russell said. “We were looking for a place that had a good, long summer and we looked all through South Carolina. Every time we came back to Florence, we just felt at home.”
His wife echoed his sentiments.
“Everybody’s been so friendly and welcoming,” Cookie Christian said. “We’re not used to that being, from Ohio, and we just really like it here. Everything is so close and we really like the accessibility.”
Leon Holden was named the operations manager for the Florence location. Russell said he believes that Leon has the knowledge and skill to perform the job effectively.
Best Services Heating and Cooling Inc. provides an array of services, including furnace and air condition repair, installation, heat pump repair, duct cleaning, and more.
“What we bring to the table is that we live what we say,” Russell said. “We’re a Christian-based company and we look to truly serve the community. Once you use our company, you’ll see that we really mean what we say.”
Russell said joining the chamber was also a way for the company to become involved in the Florence community.
“We like living and being a part of the community,” Russell said. “We all deal with big ‘no face’ companies from time to time. What we are big on is doing one-on-one business where we get to talk to people, show them our product and explain to them how they can make their products last longer. Our theory is that if we show customers how to save money, they will come to us when they need us. I don’t want the quick service; we want the long-term customer.”
For more information about Best Service Heating and Cooling, contact 843-314-2378 or visit its website at bestservicehvac.com.