Superior QSR Inc. /McDonald’s in Florence on Irby Street held a ribbon cutting on Thursday, June 16th to celebrate joining the Greater Florence Chamber of Commerce. Chamber ambassadors joined in the celebration.
Rick Hoff, Owner/President at Superior QSR, has four stores in the area – the Irby Street location in Florence and one in Bennettsville, Dillon and Cheraw. He has been an owner for seven and half years and in the business for 29 years. He is a second-generation McDonald’s franchise owner.
“We are changing the culture of the restaurant,” said Luisbel Burgos, area supervisor, who has been a supervisor for 12 years. In November of last year he moved to Florence. He said the restaurant is making changes in how it does business, including having an employee outside to move the line along faster. He said the restaurant is trying to improve customer service and kitchen operation with lots of training.
“It takes a team to succeed,” Burgos said.
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